Shipping Policy

Order Processing

All orders are processed within 1 to 3 business days. During peak seasons, processing may take up to 7 business days. Orders are processed Monday through Friday, excluding holidays.

Estimated Shipping Times

Once your order ships, delivery times vary by location. Below are our estimated delivery windows:

Order Changes and Accurate Shipping Details

We want to ensure your order is exactly what you need. You may request changes to your order within 24 hours of placement. After 24 hours, your order enters our fulfillment process and cannot be modified.

It typically takes 3 business days for us to verify and confirm shipping details. Once verified, your tracking information will be sent to your email address.

Delayed Delivery

While we work with reliable shipping partners, occasional delays may occur due to weather, customs, carrier issues, or other factors beyond our control. Koraform is not liable for delays caused by external factors or force majeure events. If your package is significantly delayed, please contact our support team for assistance.

Lost or Stolen Packages

If your package does not arrive within the estimated delivery window or if you believe it has been lost or stolen, please contact us immediately at [email protected]. We will work with our courier to file a claim and resolve the issue promptly. Please have your order number and tracking information ready when you reach out.

Shipping Policy Changes

Koraform reserves the right to modify this shipping policy at any time. Changes will be effective immediately upon posting to this page. We recommend reviewing this policy periodically to stay informed of any updates.